FAQ for Observer Scan and Control;
at Indiana State University Libraries

Removing the "Couldn't find installable ISAM" Error, or installation errors that occur on Windows XP

Some of the files did not get registered during the installation process. They need to be registered before you can export files.

This is the convoluted fixed:
1. Uninstall Observer
2. Download and install Observer71 (Voyager 99)
3. Delete the "c:\observer" folder
4. Reinstall the latest version of Observer 
You will need to repeat these instructions on every client experiencing the problem. 

Other sync errors may occur if you are using a newer version of Palm Desktop.  If this
occurs, try downloading version 3.01 of Palm Desktop.  (see download page) 

Phone: 812-237-2598 Fax:812-237-2567
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Updated: December 5th, 2002